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My Order

Depending on your shipping address because Tax and Custom fees are regulated by destination countries. Currently, the VAT is applied to some European countries and Canada.

  • Regarding Tax: prices displayed on our website have not yet included taxes, but you will be informed of the exact tax rate during your checkout before you complete the order. The standard VAT rate in the EU is in the range of 16 – 27%. In Canada, the tax rate you will be charged depends on your province. Check more details about the tax amount here.

  • Regarding Customs fee: This fee is only applied in certain countries. We cannot include it when you check out as it is managed and charged by the Customs at entry into your country. Your country's Customs department will inform you if there is a charge.

Will I be charged with customs and taxes?

Can I change my shipping address or design after placing an order?

Shipping

Can I use expedited shipping?

  • Unfortunately we unable to provide this service, please order each item separately per address, thank you.

Not yet, but we will add expedited shipping soon.

Can I use multiple addresses on one order?

Here a few ways for you to track your Quote Zest order:

Option 1:

- Go to "Track order" page on the Quote Zest website.

- Enter your order number and email address in the provided fields.

- Click on the "Track" button to view the status of your order.

Option 2:

- Sign in to your account. Check how to log in your Quote Zest account here.

- Access "My Purchases" tab to see all your placed orders with us.

- Find the order you want to track and click on the "View your order" button.

- A tracking page will open with the shipping carrier and tracking number for your order.

- You can then click on the tracking number to view the current status of your package.

Option 3:

You can also track your Quote Zest order through the tracking link provided in your order confirmation email. Simply click on the Manage or Track order button at the email footer to view the real-time status of your order.

Option 4:

Find tracking links directly on the fulfillment email we sent when your order was shipped.

If you can't track your order, please recheck your email, and your Order ID or contact us to get support, thank you.

We are a US-based company operating with several fulfillment centers around the world. We have warehouses in the United States, the United Kingdom and some European countries. All orders are shipped from the warehouse closest to the shipping address as long as it has sufficient stock.

Where does Quote Zest ship from?

Frequently Asked Questions

I did not receive a discount code after subscribing?

The welcome email includes a discount code and is sent after the first email confirming your subscription to Quote Zest. This email with the discount code usually takes 5-10 minutes to be successfully delivered to your mailbox. If you have not received this email, please:

  • Check your spam or another folder such as a promotions folder, in this case, please check those folders and mark emails from Quote Zest as not spam.

  • If the welcome email is not in your spam folder, please try to subscribe again as maybe you've entered an incorrect email. Otherwise use the contact us and send us a message, thank-you.

Why did I receive a "Verify your Quote Zest account" email?

If you have recently made a purchase as a guest without creating an account or have not used your Quote Zest account for an extended period of time, our system will automatically create an account for you and send a verification email to the email address associated with your purchase. This account will not have a password until you complete the verification process, which is why you received the email.

Once you have successfully verified your email address, you can set up a new password by using the "Forgot Quote Zest Password" option to log in. Having a Quote Zest account comes with many benefits, including exclusive discounts and promotions. For more information, please refer to the Quote Zest Account Overview, please contact us via live chat or send an email, click here.

How to get a Quote Zest discount code?

  • Subscribe to our website to get 10% off.

  • Sign-up to our newsletter

  • Follow us on social media and stay up to date on their latest promotions.

If you have issues applying a discount code to your order, please contact us via live chat or send an email, click here.

Can I include a receipt or a gift card on my package?

At moment we do not have the facility to provide a receipt or a gift card.

How do I find more information about Quote Zest products?

To get more information about a product such as size charts, types, color & safety precautions, please visit Quote Zest product information.

Drop a line for any suggestions you might have! We don’t have a customer support phone line, but we promise that whenever you email us.

More questions?

Welcome to our FAQs (Frequently Asked Questions) Section

This is your go-to informational hub where you can quickly find answers to specific questions about our products, shipping, and how our business operates. We understand that you may have certain inquiries and want to provide you with a convenient resource to address them.

 

Our FAQs section goes beyond just product-related queries. We believe in transparency and want to give you insights into our business operations. You'll find answers to questions about how we operate, our commitment to customer satisfaction, and more. We value your trust and want to provide a clear understanding of our processes.

 

So, feel free to explore our FAQs section and find the answers you need. If you can't find what you're looking for, our customer support team is always here to assist you. We value your satisfaction and are committed to providing exceptional service every step of the way.

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